The Australian Visa Application Centre's Call Center number changed to 02-1187100
To enhance the services, With effective 15 June 2014, all travel agent,
education services and freelance agent submitting applications on behalf of
their clients will need to seek an appointment. To schedule an appointment for
submitting an application, Please write to
Please ensure you arrive at the centre 05 minutes before your appointment time.
Please ensure the application that you are submitting is complete.
No walk in applications will be accepted through a travel agent or messenger
VFS (Thailand) Ltd currently has an agreement with the Australian Embassy
Bangkok to provide Australian visa application services in Thailand. Applicants
can lodge their visa application with VFS in person at the Australian Visa
Application Centre in Bangkok or at their nearest any of the sixteen
Thai Post courier
centres selected by VFS across Thailand.
This arrangement for The Australian Visa Application Centre to accept visa
applications does not affect the legal requirements for visa applications and
the decision-making process for the grant of Australian visas remains with the
Australian Embassy Bangkok.
All applications will be assessed and decided by the Visa and immigration
Office at the Australian Embassy Bangkok, in accordance with Australian
immigration legislation and policy. The Australian Visa Application Centre
staff are not employees of the Australian government and do not have the
delegation to assess or decide applications.
The Australian Visa Application Centre is managed by VFS (Thailand) Ltd and
offers visa services which include collection of visa application documents
with relevant visa application charges and for returning of passports to
applicants. The operations and services by The Australian Visa Application
Centre are within the guidelines of client service principles of The Australian
Government Department of Immigration and Border Protection (DIBP).
The Australian Visa Application Centre also provides a 24-hour facility for you
to track your
on-line tracking of passports
For applicant wishing to personally speak with an immigration officer about
Partner Migration visa application
at Visa Application Center
between 2:00 pm.-4:00 pm. each Thursday (except Embassy public holiday) :
Appointment must be booked through VFS via telephone, email or in person at
Visa Application Center